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Job Description

Position Title: Sales & Estimating Representative
Company: Quality Plates & Profiles Ltd
Location: 20 Nicholas Beaver Rd. Puslinch
Job Type: Full-time

About Us

Since 1981, Quality Plates & Profiles Ltd. (QPP) has been a trusted leader in the steel service center industry, specializing in plate and profile cutting. Serving a wide range of industries across Ontario and Canada, we pride ourselves on delivering exceptional service and precision quality. With an extensive inventory of carbon steel plate from 3/16" to 12" thick in various grades, QPP leverages advanced CNC Oxy-Fuel and High-Definition Plasma cutting technology to meet customer needs in any size or quantity.

The Opportunity

We are currently seeking a results-driven and customer-focused Sales & Estimating Representative to join our dynamic team in Puslinch, Ontario. Reporting directly to the Business Development Manager, you will play a key role in driving sales growth by building strong client
relationships, preparing accurate quotes, and supporting customers in a fast-paced, team-oriented environment. This is an exciting opportunity to contribute to a well-established company while advancing your career in sales and estimating.

Responsibilities

• Client Relationship Management: Build and maintain strong relationships with existing
  customers, while identifying new business opportunities by understanding client needs
  and offering tailored solutions.
• Quoting & Estimating: Prepare accurate and timely quotes, respond to customer
  inquiries, and provide product and application information. Follow up on quotes to secure
  orders and gather market intelligence from clients.
• Order & Project Coordination: Process and manage customer orders with precision.
  Collaborate closely with scheduling, warehouse, and operations teams to ensure
  accurate and on-time fulfillment.
• Market & Competitive Awareness: Stay up to date on industry trends, pricing, and
  competitor activities to support proactive sales strategies and maintain a competitive
  edge.
• Customer Support: Act as a key point of contact for clients, ensuring clear
  communication, prompt issue resolution, and a high level of customer satisfaction.

Requirements

• Experience: Previous experience in inside sales, estimating, or customer service
  preferred; experience in B2B or industrial markets is an asset.
• Industry Knowledge: Familiarity with the metals industry and service center operations strongly preferred.
• Technical Skills: Proficiency in Microsoft Office 365 (Excel, Word, Outlook) and sales tools. ERP system experience and AutoCAD knowledge are assets, particularly for preparing technical estimates.
• Education: Post-secondary education required; University or College degree preferred, or an equivalent combination of education and experience.
• Communication Skills: Excellent written and verbal communication, with the ability to prepare and present information clearly and build rapport with diverse stakeholders.
• Time Management: Strong organizational skills with the ability to prioritize, manage multiple estimates and orders simultaneously, and work collaboratively within a team.
• Negotiation Skills: Proven ability to negotiate effectively, balancing client satisfaction with company objectives, and fostering long-term partnerships.

Benefits

• Competitive incentives
• Vision/Health/Dental care
• Paid Vacation
• Pension Plan
• Equal Opportunity Employer

Schedule

• Monday to Thursday: In-office
• Friday: Remote

If you are ready to take the next step in your career with a well-established business, apply
today to learn more about this exciting opportunity at Quality Plates & Profiles Ltd.

hrdept@qualityplates.com